Constantly no hot water in my block!

I am writing this to complain about Trafalgar’s property management yet again. There is no hot water in my block at Lilyfield, which is one of the properties they manage. This was reported on Wednesday already and we were given some lousy excuse about the technicians’ car breaking down and that they would come the next day and of course that didn’t happen. So we are without hot water for 3 days now - but of course, we are still getting charged for it which is utter nonsense. On top of that, the issue was allegedly fixed last week yet here we are again. Why is there no long term solution put in place to avoid the constant repair of the switch related to the water?! This is very annoying now. I am tired of having to make alternative plans in relation to my water.