1 reviews | Active since Nov 2015
Clueless property management company
Sometime in July i approached Trafalgar property Management agents intending to occupy a buiding advertised on their website.i viewed the flst and loved it.later i was told that the flat was occupied by someone else.About 3 months down the line i found the same flat being advertised and i contacted Pearl who told me that the flat was under renovations and would be available as soon as renovations were done.I provided her with all required documents and was approved as a tenant.Ehat was left for me to do was to make a payment if R7200 which included rent deposit and admin fee.i paid all the required funds only to be told that there is no flat available.How one can advertise a non existent flat on their website and go on to accept my money knowing fully well that there is no flat available is tantamount to *****.Now the lady in charge says they will refund me my rent and deposit but i wont get my admin fee back and also bank charges will be deducted from my money.now i m left in lurch with no place to stay as i had already given notice at my current residency .What legal action can i take to get recourse.i m not a lawyer but i know that laws were broken on this instance<br>
I have requested our Residential Letting Manager in Durban to look into the matter and she confirmed that your money will be refunded.
We apologise for any inconvenience caused.
Kind regards
Karien Coetzee
National Property Management Consultant
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I have requested our Residential Letting Manager in Durban to look into the matter and she confirmed that your money will be refunded.
We apologise for any inconvenience caused.
Kind regards
Karien Coetzee
National Property Management Consultant
***
