KM
Karjil M

1 reviews | Active since Nov 2019

08 Jan 2021, 15:09

Breaking covid 19 rules

Due to covid there should be restrictions put into place at the complex yet people are just doing whatever they want and not caring if they pass the virus onto other residents. There are children just running wild all day and disturbing people, apart from that they are knocking on doors that they don't live in and playing in the parking lots where people drive. Management isn't doing anything about this and it's not safe for my family. Once again it's been proven that trafalgar only cares for money and not our safety.

0
Replies (8)
Trafalgar
Trafalgar's reply08 Jan 2021, 15:12
Official
Good afternoon, 
Please can you let me know which complex you are referring to and which branch of Trafalgar you are dealing with.  Please note that Trafalgar does not make nor enforce rules.  It is the duty of the Trustees.

Regards
Karien Coetzee
National Property Management Consultant

Best regards,

KM
Karjil M's update08 Jan 2021, 16:01
Reviewer Update
It's Villa Bianco in Centurion which is managed by the Pretoria branch.

Trafalgar is the MANAGEMENT of this property and therefore should ensure the residents are safe even if they need to instruct the trustees to enforce rules, as told by the president the pool isn't to be used yet there are people using it, if nothing is done to assure my familys safety I will be laying a complaint against trafalgar as I pay my rent to them, if they are capable of sending everyone a notice to have matching curtains to boost curb appeal and not dry clothes inside the unit then they are capable of doing something about residents that are living however they please and not caring about the rest of us that are taking precautions.
Trafalgar
Trafalgar's reply08 Jan 2021, 16:03
Official
Thanks we will take up the matter with the Trustees.

Trafalgar

Best regards,

KM
Karjil M's update08 Jan 2021, 16:12
Reviewer Update
Thank you, I really hope you do.
Trafalgar
Trafalgar's reply11 Jan 2021, 11:52
Official
Good morning, 
We have reported the matter to Huurkor who is the Managing Agent - they will take it up with the Trustees
Trafalgar

Best regards,

KM
Karjil M's update16 Jan 2021, 19:24
Reviewer Update
Well nothing has changed and people's houses are being broken into due to poor pathetic management, literally management does not ever do anything about anything, not this matter not about anything, forget it, I will just report this as breaking the covid restrictions and then perhaps your'll will do something 
Trafalgar
Trafalgar's reply18 Jan 2021, 08:37
Official
As explained Trafalgar is not the Managing Agent of this complex.  We can only pass the message on to Huurkor who are the Managing Agents to take it up with the Trustees.

Trafalgar

Best regards,

KM
Karjil M's update18 Jan 2021, 09:09
Reviewer Update
No worries your'll clearly don't care about the situation anyway, I will not continue to debate about this and get no where, I have however reported this, and hopefully I will get some assistance from somewhere else.