EL
Eric L

1 reviews | Active since Aug 2016

26 Oct 2020, 09:43

Bad service

Living in a complex for over 7 years without encountering any problems, the body corporate had then decided to contract Trafalgar as their management agent. They came with their own workforce some compromising woman. I was approach by the security who worked in the building telling me that one of the woman's has complaint to him that I was ***ually assaulting. I then approached the woman together with the security for clarity. She beganning ranting in front of the other tenant about how I'm a *** pervert preying on the cleaners. I took the matter up with the manager who then assured me that he was going to investigate the matter. After a week I decided to go back to him and find out how far was he with the investigation. He told me the was nothing to investigate. After careful consideration with my wife we have now decided to move out of the complex before they accuse me of ****.

0
Replies (7)
Trafalgar
Trafalgar's reply26 Oct 2020, 09:45
Official
Good morning, 
Which complex are you referring to and which branch of Trafalgar are you dealing with. 

Regards
Karien Coetzee
National Property Management Consultant
EL
Eric L's update26 Oct 2020, 09:54
Reviewer Update
Park Square Soetdoring Street Klippootjie
Trafalgar
Trafalgar's reply26 Oct 2020, 10:24
Official
Thanks we will investigate and get back to you on this
Trafalgar
Trafalgar
Trafalgar's reply26 Oct 2020, 11:40
Official
Good day, 
Please note that the Cleaning Lady you are referring to does not work for Trafalgar. After the allegations she made it was agreed in consultation with yourself that she move to another block.  The matter was resolved in July and we are not sure why you are revisiting this.
Trafalgar
EL
Eric L's update26 Oct 2020, 11:54
Reviewer Update
The cleaning lady is in the same complex. Chris did not engage with me and the public toilet they use is close to my flat so I do see her there. That's the approach of Trafalgar when dealing with issues, arrogant.
Trafalgar
Trafalgar's reply26 Oct 2020, 12:44
Official
Chris the Estate Manager will visit you again and see what the concerns are as we were under the impression that the matter was resolved in July already and he had dealings with you since then and no mention was made of any further problems.

Trafalgar
EL
Eric L's update26 Oct 2020, 13:25
Reviewer Update
The Estate Manager told me he is going to tell the woman to go to the police station and open up a case against me.