BAD SERVICE

I stay at one of Trafalgar properties in Johannesburg on 83 Albertina Sisulu Street,its called Glencairn.On the 3 Sep,Sunday 2017, around 1am there was a power outage related to ****** power cables in the area,since then there has been no power and water till today 5 September,TUESDAY. There has been no meeting,no communication,EVER!!! from management about anything. No processes in place for such a lengthy power outage.The staircases are pitch black in some areas with no railing on some floors.and no light or alternative light on the floors.I have to walk seventeen floors up! what more for the disabled person in the building.. What happens to safety in such cases,why is there no communication to residents.I had to find out from friends and social media about the outage. Im never renting at Trafalgar again.EVER!