Bad Service

<p>Hi, I am very impatient and very upset at the service Trafalgar Property Management the M5 branch in Maitland is giving me. I app**** for a rental space at Phillipi Village Container Walk in February i submitted the forms and paid the deposit and 1 month rental amount of R 2 536.50 i went and signed the lease agreement on the 17th of February and Felicity Msebenzi was the one i was dealing with. On the same day i went to Phillipi Village for the key hand over but unfortunately the space that i got was not the one i was looking for. On Monday 20th i sent Felicity and e-mail and let her know about this, i got no response from her i had to call her and she advised me that she sent the e-mail for Leila Sadien to allocate me another container, I e-mailed Lelila and asked about the progress of another container, she rep**** back and advise that she has allocated container 85 and asked Felicity to do the necessary arrangements and that was on the 27th of February. I did not get any response from Felicity until i had to call her again on the 6th March and she advised me that that the container i was given has and extra cost which i had to pay to the amount of R456.00 so that she can re do the paper work and she also advise me that it was her last day she will do the hand-over someone else will take over. I paid that amount the same day and sent the proof of payment still waited for response that i did not get i had to do another follow up again on the 7th March Medina Manuel responded that they got my proof of payment and i will be advise about the adjusted documents shortly. On the 10th March i called Medina and asked her what was happening and she said she is sending the amended documents to Phillipi Village for signatures, and im still waiting for her to contact me. What upsets me is the fact that i constantly have to make a follow up Trafalgar does not do the necessary of keeping me updated about this situation and my business is standing still because by now i should be at the premises and operating my business. Do you guys give up to standard service to specific tenants??? Its now almost a month since I app**** for a rental space and I have done and paid what you asked for I don’t know why is taking longer than this, I am very upset with the service that you give .</p> <p> </p>