Bad property management

The manager who is in charge of Helloise complex is always citing with the trustees who are not fair and not doing things to bettter the complex but to bully and oppress the residents. The trustees have been in power over 10yrs and year in year out we have complaints of the same person. The property they are managing is in a delapitating state. It is dirty walls are falling, roofs are falling, there are no parking lines, humps are delapitating. they use the same suppliers to fix the gate every month. They are bad at managing this complex and its evident in the state of the complex. The complex does not even have Original plans, they were since burned. Property managers should manager the properties to better them and allow change. Not the opposite. They charge owners every month plus minus R200 to open a file if you have a balance , every month they charge that fee.