Awaiting claim payment
I own a unit at The Wedge in Northriding which was affected by the tornado on 9 October. I logged a claim with Trafalgar Financial Services for loss of rent and I'm still awaiting payment. All that ever happens is emails get forwarded "awaiting feedback". Its very frustrating. The payment was due on 31 October. Its 22 November today.
Trafalgar places a top priority on client service excellence and will make every effort to rectify your concerns as quickly and effectively as possible. We will investigate the issues and your concerns immediately and endeavour to respond to you during the course of this week.
Kind regards
Karien Coetzee
National Property Management Consultant
***
Trafalgar places a top priority on client service excellence and will make every effort to rectify your concerns as quickly and effectively as possible. We will investigate the issues and your concerns immediately and endeavour to respond to you during the course of this week.
Kind regards
Karien Coetzee
National Property Management Consultant
***
Trafalgar places a top priority on client service excellence and will make every effort to rectify your concerns as quickly and effectively as possible. We will investigate the issues and your concerns immediately and endeavour to respond to you during the course of this week.
Kind regards
Karien Coetzee
National Property Management Consultant
***
Trafalgar places a top priority on client service excellence and will make every effort to rectify your concerns as quickly and effectively as possible. We will investigate the issues and your concerns immediately and endeavour to respond to you during the course of this week.
Kind regards
Karien Coetzee
National Property Management Consultant
***
Good morning,
As advised by TFS the claims are paid by CIA directly to the owners and is out of our control. There is also a large number of claims for this specific complex and that is also causing a delay in payments.
We are constantly in communication with CIA and try and assist the clients as far as we can.
This has been communicated to the owners.
Kind regards
Karien Coetzee
Good morning,
As advised by TFS the claims are paid by CIA directly to the owners and is out of our control. There is also a large number of claims for this specific complex and that is also causing a delay in payments.
We are constantly in communication with CIA and try and assist the clients as far as we can.
This has been communicated to the owners.
Kind regards
Karien Coetzee