FN
Fezile N
1 reviews | Active since Feb 2019
28 May 2019, 14:50
Attitude Displayed by Thembeka Ngubane
We had a terrible experience for requesting a refund from Thembeka Ngubane. She called and harrassed my partner with regards to this matter. She also stated that as a partner I am not allowed to occupy the flat. Her attitude towards clients is not acceptable. We have lived in the flat for 8 years and have never missed a single payment. She has subsequently stopped responding to my emails.
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Trafalgar's replyOfficial
28 May 2019, 14:59Trafalgar places a top priority on client service excellence and will make every effort to rectify your concerns as quickly and effectively as possible. We will investigate the issues and your concerns immediately and endeavour to respond to you during the course of the week.
Kind regards
Karien Coetzee
National Property Management Consultant
***
Kind regards
Karien Coetzee
National Property Management Consultant
***
Trafalgar's reply28 May 2019, 14:59
Official
Trafalgar places a top priority on client service excellence and will make every effort to rectify your concerns as quickly and effectively as possible. We will investigate the issues and your concerns immediately and endeavour to respond to you during the course of the week.
Kind regards
Karien Coetzee
National Property Management Consultant
***
Kind regards
Karien Coetzee
National Property Management Consultant
***