Appalling service

I am a property owner in one of Trafalgar managed Estates in East London. Trafalgar failed to bill me when the property was transferred to my name. When I got my first statement it was already in arrears of over R8000. I asked for reasonable payment terms for the amount in arrears while I am paying the current levies, due to the fact that I cannot afford to pay the amount in arrears as a single payment.

To date I have not been granted the payment terms instead I am being bul**** through letters demanding that I pay the full amount. The account is in arrears due to Trafalgar’s failure to bill me timeously now as a customer I am expected to bear the brunt of their actions or lack thereof. They are the worst property managers