give tradeunipoints a skip

<br> We are at day 6 with mattress no 3. for the first couple of days I complained no one wanted to help. they just said that is what they have and we must be happy with it. they felt nothing was wrong with it although we were on myprodols every day for pain. Finally on day 4 they change a mattress to exactly the same hard as a rock mattress. Of the fist 5 nights I slept on the floor twice and once on the hard mattress and once on two single bed mattresses on top of the double bed mattresses surrounded with dining room chairs to keep the mattresses on the base. I ask for a refund of my money on day 2 but was told tradeunipoint must do refund. Today after 5 phone calls I received a mail to tell me they don't take any responsibility for the state of the resorts, and wont refund me. so they rent the units , take your money and you must be happy with what they give to you if it is liveable or not. People must really rethink before doing business with them. it took me 5 calls for Lizelle to reply to my phone calls. Can't complain about that service because there is no service. Carribean Estate is just as bad wont recommend it to anyone<br>