MANAGER ZAINAREFUSES TO TAKE BACK DAMAGED CLOTHING

I BOUGHT 2 BOYS LEATHER JACKETS WITH SEPARATE PAYMENTS 2 WEEKS AGO THAT ARE NOW PEELING AND MISPLACED THE 1 SLIP THESE TRANSACTIONS WERE DONE AFTER EACH OTHER BUT THE MANAGER REFUSES TO ASSIST ME SHE APPARENTLY SPOKE TO THE REGIONAL MANAGER WHO IS JILLIAN AND SHE ALSO SAID NO .SURELY THEY CAN GO BACK ON THEIR JOURNALS SEEING THAT I HAVE THE ONE SLIP. I SPOKE TO CANDICE WHO IS A FLOOR ASSISTANT AND SHE SAID THEY HAD MANY COMPLAINTS WITH THESE JACKETS SO THEY TOOK IT OFF THE FLOOR AND SENT IT BACK TO THE SUPPLIER. I EVEN CALLED HEADOFFICE AND SPOKE TO MEAGAN BUT STILL NO JOY. ONE JACKET WAS WORN ONCE AND THE OTHER IS STILL BRAND NEW. I CAN NOT JUST THROW AWAY R159.