JR
Jason R
1 reviews | Active since Dec 2018
22 Jun 2022, 08:12
Warning do not use this company
We paid and submitted all our documents to Mandy at Trademarker in March 2021 and since then has been zero communication. Every time we contact them they pass the buck to the attorney at Steadlaw who keeps making excuses. It’s been one year and three months and nothing.
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Trademarker's replyOfficial
22 Jun 2022, 09:16 Dear Jason,
We are so sorry that you have had this terrible experience. As you know, we have had trouble with the Stead Law attorney and we are doing everything we can to rectify the situation. We have had issues with a number of clients with this particular attorney and we are working hard to try and rectify the situation. As you quite correctly say we should not be passing the buck and although this unfortunate issue is totally out of our control, we are committed to making good with all our affected clients as soon as we possibly can. Again, we sincerely apologize. I will respond to you via email as well.
We are so sorry that you have had this terrible experience. As you know, we have had trouble with the Stead Law attorney and we are doing everything we can to rectify the situation. We have had issues with a number of clients with this particular attorney and we are working hard to try and rectify the situation. As you quite correctly say we should not be passing the buck and although this unfortunate issue is totally out of our control, we are committed to making good with all our affected clients as soon as we possibly can. Again, we sincerely apologize. I will respond to you via email as well.
Trademarker's reply22 Jun 2022, 09:16
Official
Dear Jason,
We are so sorry that you have had this terrible experience. As you know, we have had trouble with the Stead Law attorney and we are doing everything we can to rectify the situation. We have had issues with a number of clients with this particular attorney and we are working hard to try and rectify the situation. As you quite correctly say we should not be passing the buck and although this unfortunate issue is totally out of our control, we are committed to making good with all our affected clients as soon as we possibly can. Again, we sincerely apologize. I will respond to you via email as well.
We are so sorry that you have had this terrible experience. As you know, we have had trouble with the Stead Law attorney and we are doing everything we can to rectify the situation. We have had issues with a number of clients with this particular attorney and we are working hard to try and rectify the situation. As you quite correctly say we should not be passing the buck and although this unfortunate issue is totally out of our control, we are committed to making good with all our affected clients as soon as we possibly can. Again, we sincerely apologize. I will respond to you via email as well.
JR
Jason R's updateReviewer Update
04 Jul 2022, 14:43*update to the below since posting this review. Mandy has assigned our case to a new attorney who is moving things along more swiftly. She has been comminating with us and trying to rectify the situation as fast as possible.
JR
Jason R's update04 Jul 2022, 14:43
Reviewer Update
*update to the below since posting this review. Mandy has assigned our case to a new attorney who is moving things along more swiftly. She has been comminating with us and trying to rectify the situation as fast as possible.