LB
Laura B

1 reviews | Active since Nov 2010

11 May 2024, 14:12

Five Star for Communications - put please drop the SAPO

I purchased a table top grill online in early March and thought that it would arrive by courier but when the confirmation came through it said the SAPO would deliver and my heart sank as we all know how unreliable our post office is here. Despite my negativity about ever receiving the parcel, I soon started getting updates from TradeInn: when the parcel arrived in SA, when it cleared customs and they even sent me an email saying the parcel had arrived and was ready for collection 2 hours before my local post office contacted me, which was this week - so just short of 2 months to receive the parcel. I would give them 5 stars for their communication which was spot on, I only dropped a star because they should make it clear right up front that it is our post office handling the last part of the delivery, which if I had known I would never have made the purchase - but look how wrong I was and my table top grill is superb.

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