MM
Mpho M

1 reviews | Active since Nov 2025

06 Nov 2025, 13:10

Confirmation Message *Business Name:* Tracknetics *Rating:* 5 out of 5 *Review:* My car was involved in an accident and the device was affected

Confirmation Message *Business Name:* Tracknetics *Rating:* 5 out of 5 *Review:* My car was involved in an accident and the device was affected. I didn't tell them anything about the accident but their consultant are the one who reached me and told me that the device is not picking up the location am I safe. Told them the story and the consultant told me once the car has been fixed I should let them know so that they may come replace the device. Of which I did and the technician was sent the very same day and the device was replaced. Last week I also lost my phone and in it there was my app I contacted them via whatsapp and spoke to a consultant by the name of Khuthadzo the response was swift and quick. It only took them 2minutes to help me out. Am happy with their work ethic

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Replies (2)
Tracknetics
Tracknetics's reply07 Nov 2025, 10:29
Official
 Hi Mpho

 Thank you for sharing your experience. We’re glad our team could proactively assist during your accident and get your device replaced quickly. We’re also happy the support you received afterwards was swift. We appreciate your trust and are always here to help. 
Tracknetics
Tracknetics's reply28 Nov 2025, 09:17
Official
 Thank you so much for the fantastic feedback. We’re really glad our team had your back at every step, from the accident alert to getting you reconnected in minutes. We’ll be sure to pass your shout out to Khuthadzo and the crew. We’re here whenever you need us  hopefully just for the easy stuff next time!