SG
Sally G

1 reviews | Active since Nov 2017

20 Nov 2017, 12:06

TrackMyParcel a complete ****

In trying to track a registered letter my mother had sent from the UK to me, I put its tracking number on TrackMyParcel, thinking it was the official tracking site of the SA Post Office. I then started receiving regular emails from "Mark", telling me that my "parcel" (which it never was) was making good progress. When I discovered that it has nothing to do with the Post Office and that actually they have no clue as to the progress of the letter, I politely sent them an email to ask that they don't contact me anymore and remove my email address from their database. Despite numerous request, I keep getting annoying spam from them. Their site gives no contact phone number, it seems the main way of communicating with them is to create a profile on their site, which is the last thing I want to do. The only way I have been able to contact them so far is via their ********** which apparently is either staffed by *****s, or doesn't actually exist. The fact that they still keep telling me a "parcel" is making good progress, when the letter was delivered ages ago, is proof enough of their incompetence. I would recommend that no one ever uses this company!

0
Replies (1)
SG
Sally G's update29 Nov 2017, 09:44
Reviewer Update
I am still getting almost daily spam from this company and have had no response to my requesrs to stop bugging me. Heaven knows how they operate their business as they obviously care nothing for potential customers.