lM
lebogang M
1 reviews | Active since Nov 2012
08 May 2025, 11:42
Your service is very bad
Your service is really questionable, how do you assume and not ask when I want my debit date to be. I stopped using tracker years ago and I thought maybe the service would be better but I was wrong.
The only reason I am with you guys is because of Santam nothing else. I never asked for my debit order to be on the 25th so why did you decide that for me???
Someone must call and rectify your mess, I sent an email over a week ago and to date no assistance, not sure what training is provided for your staff but wow it’s such a let down.
Helpful (0)
Replies (3)0
Replies (3)
Tracker Connect's replyOfficial
08 May 2025, 12:13Good day We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you. Tracker Connect
Tracker Connect's reply08 May 2025, 12:13
Official
Good day We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you. Tracker Connect
Tracker Connect's replyOfficial
08 May 2025, 14:47Good day Lebogang,
This message is to confirm that we have contacted your and we are assisting
Thank You
Tracker Connect
This message is to confirm that we have contacted your and we are assisting
Thank You
Tracker Connect
Tracker Connect's reply08 May 2025, 14:47
Official
Good day Lebogang,
This message is to confirm that we have contacted your and we are assisting
Thank You
Tracker Connect
This message is to confirm that we have contacted your and we are assisting
Thank You
Tracker Connect
Tracker Connect's replyOfficial
12 May 2025, 10:06Good day Lebogang Mamakoko We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect
Tracker Connect's reply12 May 2025, 10:06
Official
Good day Lebogang Mamakoko We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect