Your email last week : "We got you">>> No you don't

You sent me an email last week titled "We got you" and in it you addressed the Tracker Family (can you hear the derisive laugh???) You aint got me! What you got is my money for a **** product I'd have divorced myself from the "family" long ago if it weren't for two things: changing tracker companies would be a mission and I think that I'd probably have the same issues with any other tracker company in SA **** product? Hell, Yes!!! Failed to connect. Service unavailable. Events like these occur so often that I think you should only be charging me 50% of the price. And, please, I'm aware of the disclaimer clause about connectivity in my contract. I don't give a **** for it. You sell me a sevice, you provide a service that works - all the time. I don't know how or why ICASA lets you (and the rest of the industry porobably) get away with this Don't bother to come back to me - you probably can't or won't do anything that will make a significant difference and I'll bet that in a year's time I'll be even more frustrated with the difficulties and failures with the product - which should operate absolutely seamlessly and without failures but doesn't so often