SJ
Stephanie J
1 reviews | Active since Oct 2014
20 Mar 2024, 10:02
You simply cannot get out even when you pay the cancellation fee!
I literally cancelled my account and paid the cancellation fee in November and STILL i am being billed every month. I called yet again to cancel and sent through all my proof and I am still being billed. I just cannot deal with this company anymore, it has costed me so much airtime I have basically paid the cancellation fee twice. I would never recommend them even to my worst enemy.
Helpful (0)
Replies (5)0
Replies (5)
Tracker Connect's replyOfficial
20 Mar 2024, 10:26Good day Stephanie, we are in receipt of your concern and one of our coordinators will be in touch.
Tracker Connect
Tracker Connect
Tracker Connect's reply20 Mar 2024, 10:26
Official
Good day Stephanie, we are in receipt of your concern and one of our coordinators will be in touch.
Tracker Connect
Tracker Connect
Tracker Connect's replyOfficial
20 Mar 2024, 16:28Good day ,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect's reply20 Mar 2024, 16:28
Official
Good day ,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
SJ
Stephanie J's updateReviewer Update
07 May 2024, 12:24Yes you have contacted me and said you own me money, it is approaching 2 months now and the payout has not been done and all the people I was dealing with have stopped answering my emails. How can you say this has been resolved?
SJ
Stephanie J's update07 May 2024, 12:24
Reviewer Update
Yes you have contacted me and said you own me money, it is approaching 2 months now and the payout has not been done and all the people I was dealing with have stopped answering my emails. How can you say this has been resolved?
Tracker Connect's replyOfficial
08 May 2024, 08:08Good day Stephanie, we are in receipt of your concern and one of our coordinators will be in touch.
Tracker Connect
Tracker Connect
Tracker Connect's reply08 May 2024, 08:08
Official
Good day Stephanie, we are in receipt of your concern and one of our coordinators will be in touch.
Tracker Connect
Tracker Connect
Tracker Connect's replyOfficial
20 May 2024, 15:49Good day Ms. Jooste,
This is to confirm that we have contacted and assisted you.
Thank you
Tracker Connect
This is to confirm that we have contacted and assisted you.
Thank you
Tracker Connect
Tracker Connect's reply20 May 2024, 15:49
Official
Good day Ms. Jooste,
This is to confirm that we have contacted and assisted you.
Thank you
Tracker Connect
This is to confirm that we have contacted and assisted you.
Thank you
Tracker Connect