You are ripping pensioners off!!!

How I wish you guys were as efficient with attending to your customers as when you process the sale of your devices. My mom traded in her vehicle in 2023 February and requested that it be cancelled, yet a year later her account is still being debited. Being under duress she took up your services with her new vehicle where both these debit orders are now running concurrently from her account. My mother is on pension and does not have the luxury of having funds being spend on a non existent service. She even went to an extent of visiting your Tracker offices in Witbank for assistance and yet a year later her account is still being debited. She has made multiple calls to your call centre and yet nothing has been done. Is this the type of service you guys are selling? Wouldn't you say you are ripping your customers off?? How is it that you guys are debiting her account and you are aware of 1 vehicle under her name yet she is being debited for 2 vehicles??? You guys are so consistent in debiting her account that you have the nerve send her SMSes reminding her of these debit orders. What more needs to happen in order for her to get assistance??