NR
Ntsoaki R
1 reviews | Active since Oct 2016
28 Jan 2019, 11:13
Wrongful debited twice.
Last year I connected tracker, then their unit was faulty, when they came to replace it they double debited my account. I then got in contact with them, Hugo Smith the credit controller requested my POP for the first one which I sent as told me that they would refund this. And this communications took place in November 2018, however till this day I have not gotten any refund from them.
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Replies (2)
Tracker Connect's replyOfficial
28 Jan 2019, 11:22Good Day,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect Team
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect Team
Best regards,
Tracker Connect's reply28 Jan 2019, 11:22
Official
Good Day,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect Team
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect Team
Best regards,
Tracker Connect's replyOfficial
01 Feb 2019, 12:43Good day Mrs. Rantili,
This is to confirm that we have contacted you and assisted accordingly.
Should you require further assistance please do not hesitate to contact us.
Tracker Customer Care Team
This is to confirm that we have contacted you and assisted accordingly.
Should you require further assistance please do not hesitate to contact us.
Tracker Customer Care Team
Best regards,
Tracker Connect's reply01 Feb 2019, 12:43
Official
Good day Mrs. Rantili,
This is to confirm that we have contacted you and assisted accordingly.
Should you require further assistance please do not hesitate to contact us.
Tracker Customer Care Team
This is to confirm that we have contacted you and assisted accordingly.
Should you require further assistance please do not hesitate to contact us.
Tracker Customer Care Team
Best regards,