Wrong vehicle on Contract and shocking Service

<p>In December 2015 I purchased a vehicle, tracker was fitted as per insurance requirements. On checking on my. tracker I saw that the vehicle registered on your system is a vehicle from 2007 which had been sold in 2008! I immediately contacted your call centre and they confirmed that this is the only vehicle that you have under my name. If the vehicle had been ****** the Insurance Co would not have paid out! The Tracker that was fitted was fitted by one of your authorised fitment centres for which I have the Insurance Tracker Certificate which clearly indicates the correct vehicle.</p> <p> </p> <p>To add insult to injury, I phoned your contact centre twice, both times I was assured that a Manager would call me the last time was over two weeks ago, I have had no communication whatso ever from your company. It is clear that you have been taking my money and not providing the service that you were contractually obliged to do, I therefore require a full refund!</p> <p>This is an absolutely disgrace. </p>