CD
Clyde D

1 reviews | Active since Sept 2022

21 Sept 2025, 17:30

Wrong debit date and incorrect amount, leaving me stranded!! Why debit R361 instead of R143? Make matters worse on the incorrect date!!

I would like to know who authorised or said you can debit my account on the 22? Tracker debits on the last day of the month. To make matters worse is that the amount I pay monthly is 143 but today R361 was debited from my account. When I reverse this fnb will charge me. Debited on the wrong date and an incorrect amount.

Now, how am I supposed to get to work tomorrow as that was my fuel money. I’m so mad right now as this is nonsense!! Why debit R361 on the wrong date on a debit order I didn’t authorise nor agree too. My number is ***

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Replies (2)
Tracker Connect
Tracker Connect's reply22 Sept 2025, 07:44
Official
Good day Clyde,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you.

Tracker Connect
Tracker Connect
Tracker Connect's reply22 Sept 2025, 08:47
Official
  
Good day Clyde, 
 
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.  
 
We would like to take this opportunity to thank you for doing business with our Company.
 
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
 
Tracker Connect