KM
Koos M
1 reviews | Active since Feb 2014
12 Apr 2016, 16:01
Wrong Account
Hello Peter, I write with reference from the bad service I always receive from the company Tracker. I tried too many times to correct my details with them they keep messing them up, when you contact them and explain they will just say sorry and act as if they are doing it right but down the line I find lot of errors. now they tell me I owe them and I will have to pay like it or not. so Peter I ask what happened to Expert and professionals, can you please sort them out as they show no interest and they are talking as if they run this world. they also tell me that they don't have a history of my account but I have been with them for over 3years now.
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Replies (3)0
Replies (3)
Tracker Connect's replyOfficial
12 Apr 2016, 16:34Hello Koos@28,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Najma Sallie
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Najma Sallie
Tracker Connect
Best regards,
Tracker Connect's reply12 Apr 2016, 16:34
Official
Hello Koos@28,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Najma Sallie
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Najma Sallie
Tracker Connect
Best regards,
Tracker Connect's replyOfficial
04 May 2016, 07:29We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Najma Sallie
Tracker Connect
Best regards,
Tracker Connect's reply04 May 2016, 07:29
Official
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Najma Sallie
Tracker Connect
Best regards,
KM
Koos M's updateReviewer Update
10 May 2016, 06:13Hi guys and Peter. Thank you very much Tracker has helped me with the problem I had with them, you guys are great keep the excellent work up. Thank you again.
KM
Koos M's update10 May 2016, 06:13
Reviewer Update
Hi guys and Peter. Thank you very much Tracker has helped me with the problem I had with them, you guys are great keep the excellent work up. Thank you again.