LJvV
Lucas Janse van Vuuren

1 reviews | Active since Jun 2019

10 Oct 2022, 12:14

Worst Tracking Company in SA *****s

I installed a tracking device in my vehicle for R99 per month. On the original call there was no mention that this is a 36month contract. After selling the vehicle I tried to cancel the unit, I was not offered to be able to take out the unit and transfer it to the new vehicle. After a lot of calls back and forth.. to no avail. I was informed that I will have to pay for the full 36 months. Not only that the pricing went up after 12 months of paying by nearly double that what was agreed upon. I waited the time out as I asked for the original transcripts and is currently 5 Years later, still waiting. I then called to cancel...it was never canceled and they kept taking money. I tried stopping the debit order only for it to be reinstated. I then lost my work and could not pay, they kept taking the money and I fell in arears. Now after mails with one of the credit controllers, where i went on record on mail requesting all transcripts of my calls, which i am still waiting for, I was told after giving him dates ect , that I need to call the call center. I think this is most appalling to ***** money from people.

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Replies (1)
Tracker Connect
Tracker Connect's reply10 Oct 2022, 13:18
Official
Good day Lucas J, 

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect