1 reviews | Active since May 2024
Worst tracking company ever
Iv heard so many negative comments about this company and I honestly thought I was one of the lucky few but that quickly changed, imagine my surprise when I try to activate my car guard and it tells me my car is in a totally different location, that time I just got out of my car and I'm looking at it, I call the call centre to test my unite at 1st I'm being told that it is not necessary to test my unit because it's a live update but the darn thing isn't updating, I get transferred to another agent who tells me my unit hasn't been working correctly since the 27th of April a technician will be sent to fix the unit but that will only happen on the 7th of May so what happens until thenš¤·I suppose I have to walk so I can keep my car safe, i just want this **** cancelled so I can't have peace
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
I accept the fact that you do not care for me as a client and this further proves to me that my well-being and satisfaction as a customer is non of your concern.
I resent the fact that you claim to have contacted me when in fact no one has called me nor have I received any mail regarding my issue and how it will be resolved.
I had to make means to call again on the 7th of May, 5 days after my initial complain to find out what is going on and if indeed I would be assisted or not, it's clear that my satisfaction as a client is my responsibility alone, a technician only came today to fix the problem, all this after I made all the effort and no attempt from your side at all so please don't lie and confirm your own lie it's annoying, I pray nothing happens to my car because clearly I'm on my own.
I accept the fact that you do not care for me as a client and this further proves to me that my well-being and satisfaction as a customer is non of your concern.
I resent the fact that you claim to have contacted me when in fact no one has called me nor have I received any mail regarding my issue and how it will be resolved.
I had to make means to call again on the 7th of May, 5 days after my initial complain to find out what is going on and if indeed I would be assisted or not, it's clear that my satisfaction as a client is my responsibility alone, a technician only came today to fix the problem, all this after I made all the effort and no attempt from your side at all so please don't lie and confirm your own lie it's annoying, I pray nothing happens to my car because clearly I'm on my own.