AM
Amanda M

1 reviews | Active since Jan 2019

03 Mar 2021, 14:01

WORST TRACKER COMPANY WOULD NOT SUGGEST TOPPED OFF WITH RIDICULOUS CUSTOMER SERVICE

What a RIDICULOUS SERVICE!!!!

I was told by tracker in order to cancel I will need to pay the amount in areas, I did that in full and now I call the call Centre the agent by the name of Nomaswazi was so RUDE telling me that I need to pay more money in order for this god damn account to be closed!!! My car was almost ******, tracker did not even detect that there was someone fiddling with the tracker then this agent tells me that I must read and know what I am paying for, so I am basically paying for non detection when the installed tracker is being fiddled with!!

I am enough been fighting this single battle since 2019 and Tracker are basically ******** DO NOT USE their service

0
Replies (2)
Tracker Connect
Tracker Connect's reply03 Mar 2021, 14:40
Official
Good day Amanda M
 
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. 
 
It is our intent to help you reach a prompt resolution of this matter. 
 
We will revert to you shortly. 
 
Tracker Connect 
Tracker Connect
Tracker Connect's reply04 Mar 2021, 11:46
Official
Good day  Amanda M 

We confirm having contacted you and assisted with your concern.

Should you require further assistance please don't hesitate to contact us.

Regards,
Tracker Connect