IB
Imtiaz B
1 reviews | Active since Jan 2022
11 Jan 2022, 09:45
Worst service! Refusing to cancel my policy!
I've attempted to cancel my tracker service on a number of times as I've sold my vehicle. Everytime I call and get out through to the 'cancelations department' the call ends, and when I do speak to a consultant, while I 'need' to remain on the call while my account is being deactivated, the call ends too. This is pathetic and extremely frustrating. I want my policy canceled! This company is just after your debit orders!
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Replies (5)
Tracker Connect's replyOfficial
11 Jan 2022, 10:43Good day Imtiaz, We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply11 Jan 2022, 10:43
Official
Good day Imtiaz, We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's replyOfficial
11 Jan 2022, 11:04Good Day Imtiaz,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect's reply11 Jan 2022, 11:04
Official
Good Day Imtiaz,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
IB
Imtiaz B's updateReviewer Update
20 Jan 2022, 13:11After this call, I was informed I will receive an email for cancellation of my contract, and I'm still waiting. I've sent numerous emails and requests for this (I can provide ticket numbers), yet I receive no response at all. I NEED to confirm my policy is cancelled so my debit order will no longer run off. Provide me with the cancellation ASAP!
IB
Imtiaz B's update20 Jan 2022, 13:11
Reviewer Update
After this call, I was informed I will receive an email for cancellation of my contract, and I'm still waiting. I've sent numerous emails and requests for this (I can provide ticket numbers), yet I receive no response at all. I NEED to confirm my policy is cancelled so my debit order will no longer run off. Provide me with the cancellation ASAP!
Tracker Connect's replyOfficial
20 Jan 2022, 13:48Good day Imtiaz, We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply20 Jan 2022, 13:48
Official
Good day Imtiaz, We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's replyOfficial
20 Jan 2022, 14:27Good Day Imtiaz,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect's reply20 Jan 2022, 14:27
Official
Good Day Imtiaz,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect