1 reviews | Active since Apr 2017
Worst service I have ever experienced
<p>On the 8th of February Tracker came to my office to fit a unit on my vehicle. After it had been fitted I discovered that one of the sensors on my car was now giving a warning message. I then called the technician who fitted the unit,and he came to my office the following day to try and fix the problem. He failed and said to me that I need to request a specialist from tracker to come and fix it. Since then I have been calling tracker and being told we will send out a specialist to you. Needless to say, I am still waiting. All the while, my account is being debited monthly. Two weeks ago a technician called to say he had been sent out and wants to set up an appointment,we did so. Only for him to call me 30 minutes before the time to say he has had a breakdown and cannot make it any longer. I had left work so I could make this appointment. That was the last I heard from tracker. I am terribly dissapointed with their service and at this stage would not recommended anyone to use their services.</p>
Good day Vincent,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Tracker Connect,
Mathebe Mopeli
Good day Vincent,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Tracker Connect,
Mathebe Mopeli
Good Day Vincent,
As per our telephonic conversation, we have sent an email to the account holder to get authorization to assist on the matter.
Kind Regards
Mathebe Mopeli
Tracker Customer Care
Good Day Vincent,
As per our telephonic conversation, we have sent an email to the account holder to get authorization to assist on the matter.
Kind Regards
Mathebe Mopeli
Tracker Customer Care
Good day Vincent,
We have tried to contact you on the numbers provided, however we are unable to get through. I have sent you an email, I will wait for your response.
Kind Regards,
MathebeMopeli
Tracker Customer Care
Good day Vincent,
We have tried to contact you on the numbers provided, however we are unable to get through. I have sent you an email, I will wait for your response.
Kind Regards,
MathebeMopeli
Tracker Customer Care
Good Day Vincent,
This is a confirmation that we have made contact with you and that an appointment will be confirmed by the technician once feedback is received from your dealership.
Should you require further assistance, please do not hesitate to contact us.
Kind Regards,
MathebeMopeli
Tracker Customer Care
Good Day Vincent,
This is a confirmation that we have made contact with you and that an appointment will be confirmed by the technician once feedback is received from your dealership.
Should you require further assistance, please do not hesitate to contact us.
Kind Regards,
MathebeMopeli
Tracker Customer Care
