BB
Bianca B

1 reviews | Active since Sept 2024

13 Sept 2024, 09:21

Worst service ever

Tracker has been taking money after the tracker was cancelled. I called multiple times, send a lot of emails. They finally came back and said sorry they are not going to refund and it will be in credit. After this conversation, stating and ensuring that the tracker was cancelled, they still deducted money the next month. I tried contacting them again, but no one is getting back to me. I would advise to avoid them at all cost!

0
Replies (3)
Tracker Connect
Tracker Connect's reply13 Sept 2024, 09:34
Official
Good day Bianca,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect

Tracker Connect
Tracker Connect's reply13 Sept 2024, 12:07
Official
Good day Bianca,

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.   

We would like to take this opportunity to thank you for doing business with our Company.

If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect

BB
Bianca B's update13 Sept 2024, 12:10
Reviewer Update
Thank you for resolving the matter.