1 reviews | Active since Dec 2015
Worst Service EVER!!!!!
Kindly be advised that I registered my vehicle with tracker in October'15. I have recieved really bad service since inception and the tracker unit has not been working in my vehicle since inception.<br> <br> I have been paying for this service every month and not received any service from Tracker. I have made 6/7 calls to tracker to send a technician who never arrives or arrives 2 or 3 hours later when I am not available.<br> <br> I also have to continually follow up with tracker on this issue and when I want to cancel the contract, I am told I have to pay a R1 300 cancellation fee for a service I never received due to *********** people and outsourced companies fulfilling on trackers obligations.<br> <br> I am also told the issue will be escalated but this never happens. <br> <br> It is scary to think that Tracker will be the team you phone when your car is ******. Tracker are not trusted partners and you will never get your own back!!
Your complaint dated the 8th of December 2015 has been noted.
Please be advised that we are currently investigating and will revert to you shortly.
Thanking you for your patience.
Hester Garcia
Tracker Customer Care
Best regards,
Your complaint dated the 8th of December 2015 has been noted.
Please be advised that we are currently investigating and will revert to you shortly.
Thanking you for your patience.
Hester Garcia
Tracker Customer Care
Best regards,
