1 reviews | Active since Jul 2017
Worst Service EVER!!!!!!
Firstly after all the drama I had with Tracker. They closed my request as they informed me they see this matter as settled. ***???? SETTLED????? To date NO ONE has even responded to my emails or contacted me back regarding my queries. Just one snotty manager who asked me "so what is it I actually want out of all this this"(!!!!), could not give me answers and promised to phone me back weeks and weeks ago. And I'm also still awaiting a refund of for 3years' premiums.
Now Tracker is deducting double premiums from my account. Also I can't get any answers why or when I will be refunded. Or why they are being so dishonest. Thought I would not notice as I have to different back accounts I guess.
Now to put the cherry on the cake. I had the new sky tracks system installed. About two weeks ago I was in serious distress and pressed the panic button exactly 3 times. I was anxiously waiting!!!!! To date NO ONE has even contacted me. I could not get ANY assistance!!!!!!!!! NOTHING!!!!!!!!!!!!!!! ABSOLUTELY NO RESPONSE!!!!! So I could not even rely on Tracker when my life actually depended on them!!!!!!!!!!!!!!!! So why the hell am I paying double premiums on both my vehicles for NOTHING????????????????????????????????? No assistance. For all they care I could have been dead.
I will now contact my bank and stop ALL debit orders from all my accounts. I won't even bother to contact them, just as they treat their clients. They can take their piece of **** units and shove it where the sun doesn't shine. Tracker will NOT waste ANY OF MY TIME ANY MONEY ANY LONGER!!!!!!!!!!!!!!!
I HATE TRACKER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! They are worst than our *******ed government!!!!!!!!!!!!!!!!!!!!!!!!!!
We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.
Kind regards,
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.
Kind regards,
The Cartrack Team
Good day Marli,
We're in receipt of your query.
We'll provide you feedback on all progress.
Tracker Connect,
Maroba Kekana
Good day Marli,
We're in receipt of your query.
We'll provide you feedback on all progress.
Tracker Connect,
Maroba Kekana
