LF
Letitia F

1 reviews | Active since Sept 2016

14 Nov 2016, 08:24

WORST SERVICE, BROKE CAR AND MUST WAIT 3 DAYS TO FIX IT

<p>WORST SERVICE FITTED A TRACKER DEVICE IN MY CAR, MY CAR DOES NOT WORK ANYMORE, BRAND NEW CAR!!! I CALLED AND I MUST WAIT 3 DAYS FOR SOMEONE TO FIX THE PROBLEM.</p> <p>i WANT IT OUT OF MY CAR AND THEY JUST DO NOT CARE!!! HATE TRACKER!!!!</p>

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Replies (5)
Tracker Connect
Tracker Connect's reply14 Nov 2016, 09:15
Official

Good day Letitia Ferreira ,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a resolution of this matter.

We will revert to you shortly.

Innocentia Maluleke

Tracker Connect

LF
Letitia F's update14 Nov 2016, 12:14
Reviewer Update

And yet again has nobody helped me. Have not heard form tracker since my call this morning. They only say they will help for the public to see. So that the public thinks tracker will help.

Tracker Connect
Tracker Connect's reply14 Nov 2016, 12:38
Official

Hi Letitia,

We have prioritised your complaint.

Please note we will contact you as soon as we have a resolution.

Kind regards,

Brian Khumalo

Tracker Connect
Tracker Connect's reply14 Nov 2016, 15:41
Official

Good day Mrs Ferreira ,

We have tried contacting with further feedback with no success.

Kindly note that we have provided you with feedback electronically.

Kind regards,

Innocentia Maluleke

Tracker Connect

LF
Letitia F's update15 Nov 2016, 07:38
Reviewer Update

It was confirmed tracker messed up my car. They did not put all the car parts back when installing the tracker. Firstly tracker did nothing to help. I had to arrange the AA to tow away my car and send it to a car dealer to fix, because the technician did not know what to do. Useless.