ML
Mokgethoa L

1 reviews | Active since May 2020

06 Aug 2024, 15:57

Worst service

To be honest even a full star is too high of a rating for you guys you deserve no starts Where does one report you guys? You have to have some sort of ombudsman please provide details to it? I have logged a complaint I asked for all correspondence to date between us inclusive of all calls and written communication including the contract, you have not called me or even acknowledged my complaint you have not done anything or sent anything instead you keep trying to debit my account and have now sent it to debt collector to top it all off the tracker is not working on that vehicle I keep getting DM’s about it but no help regarding my complaint and there must be a Popia Law that prohibits one from being able to track a vehicle they no longer own, it is not legal nor is it safe for the new owners.

0
Replies (2)
Tracker Connect
Tracker Connect's reply06 Aug 2024, 16:07
Official
Good day 

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect

Tracker Connect
Tracker Connect's reply08 Aug 2024, 09:21
Official
Good day Ms Lefika, We confirm having contacted you and explained the resolution process of your query. We further confirm that we are still awaiting your feedback for further assistance.  We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time. Tracker Connect