worst customer service

<p>i am very disappointed with tracker company, my car was ****** 29/11/2016 there were the 1st to be contacted to inform them about the incident, since i have a tracker i was under the impression that they will help and work along with the police to recover my car but up until today nobody contacted me from tracker, i was only getting text messages from them to advise that the car has not been recovered. The last time i heard from tracker was sometime in December with the same message "dear tracker customer your car has not been recovered". I was very loyal to them hoping there will be there when ever i need them and i made sure all premiums were paid on time. I only need one thing from tracker to refund me with all my premiums. I just wanted a courtesy call from them to tell me whether the car was recoered or not. </p> <p> </p>