1 reviews | Active since Jun 2014

25 Oct 2017, 16:32

Worst customer care ever

I signed my husband up for the " brilliant" tracker device that has been faulty since day 1. I have placed numerous calls to very rude staff that will not help me because i am not my husband. *** i app**** for the contract not him. We have both on numerous occasions phoned and faught to get the thing out of my car to getting the phone slammed down in my ear for the 100th time. YOUR SERVICE SUX AND IM SORRY I EVER SIGNED UP WITH YOU!!!!!! I am in the process of getting someone to take your ******* out of my car.

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Replies (2)
Tracker Connect
Tracker Connect's reply25 Oct 2017, 16:54
Official

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Chennan Venter

Tracker Connect

Best regards,

Tracker Connect
Tracker Connect's reply06 Nov 2017, 16:52
Official

Good day Mr Herbst,

We confirm to have made contact with you and assisted according.

Should you require further assistance, please do not hesitate to contact us.

Kind regards

Chennan Venter

Tracker Connect

Best regards,