Worst company ever.

If there's one company that i know, which provides very poor service is Tracker. Like how come a big company like Tracker is so poor at communication? Like a simple communication. You send an email it is never rep****. If i send you an email i expect a response not a call back. Rather send me a response letting me know you will call back. I have sent several emails requesting proof of unit installation as required by my vehicle insurance provider and i have also requested my log in credentials to Tracker app but until today nothing. I check my emails almost every hour. I spoke to them telephonically they told me my app will be fine once my account is upto date, i paid the account which is now upto date i even recieved account statement but what i actually want and have requested can't seem to find it's way to my inbox. I'm highly disappointed in Tracker. I was on Altech, i never had issues, they would call me just to check if i'm still safe, they would send sms regarding weather highjack zones, they would reply my queries within a day, a week later they do a follow up. Ah Guys there's lot u need to learn from your competators. Unless you have so many customers you don't even know how to treat them right. I have never had 1 good experience ever since i joined Tracker. Not even a single one.

Judging by the complains here, i can conclude you worse than i thought. One needs to beg for a service like really. Can i have what i requested in my inbox today