worst and poor service delivery

I've just experienced a horrific service with tracker. people must just check immediately if their tracker devices are working because i realised over the weekend that their systems cant track our vehicles and i can tell you now that in the last seven days the so called device shows my car has been in one place and I've been as far as Limpopo without any safety. I called the call centre number on Sunday the number is not in use tried to other numbers then referred to another cc number i really don't know what the hell is going on there but my monthly payments are to update but with no services rendered. I AM SO ANGRY RIGHT NOW I EVEN WANT TO CANCEL TRACKER RIGHT NOW. UNTIL TODAY AM STILL WAITING FOR SOMEONE TO CALL ME BACK WITH ANSWERS.. POOR POOR SERVICES TRACKER CANT BE TRUSTED.