Worsed service from tracker .

The service received from tracker is appalling. I posted a review on hello Peter and tracker contacted me to resolve my issue and unfortunately they did not come through with what was agreed upon . They debited my account without any authorisation. I made payment as per out agreement and they still debited my account for double the amount . When I contacted them to find out want happened no one seems to be able to know what went wrong . The agreement was that I would only need to pay for October and I will get November free and I will pay from December onwards (payment due in November) . They said that they will get the person that helped me previously to contact me to resolve my issue , I have been waiting since the 24th of October 2022 and have not received a call as yet . This is the only way to get the attention of Tracker . I want to cancel .