1 reviews | Active since Nov 2016

17 Nov 2016, 12:05

WORSE THAN IGNORANCE POOR SERVICE

<p>I have been struggling to cancel my outdated contract with tracker, I spoke to their customer service consultants - Zodwa, Michelle, Lizzy, Melissa,Adele.</p> <p>All of them told me different stories and my query is still not resolved.</p> <p>The only thing that tracker can do right is to hand over the account to collection department and send the negative information to the credit.</p> <p> </p> <p>I wish someone can hire me there so I could work for them and frustrate the whole world.</p>

0
Replies (4)
Tracker Connect
Tracker Connect's reply17 Nov 2016, 12:16
Official

Good day Petrus,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a resolution of this matter.

We will revert to you shortly.

Kind regards,

Maroba Kkekana

Tracker Connect
Tracker Connect's reply17 Nov 2016, 12:43
Official

Good day Petrus,

Please note we have sent you an email regarding our attempts to contact you on the number provided.

We'll await you response.

Maroba Kekana

Tracker Connect

Tracker Connect
Tracker Connect's reply17 Nov 2016, 14:55
Official

Good day Petrus,

We confirm having made contact with you and as advised, we'll provide you feedback with a resolution.

Maroba Kekana

Tracker Connect

Tracker Connect
Tracker Connect's reply22 Nov 2016, 08:46
Official

Good day Petrus,

We have sent you an email with a conclusion into your initial query. Please do contact us should you require further assistance.

Maroba Kekana

Tracker Connect