TM
Thomas M

1 reviews | Active since Jul 2010

14 Nov 2016, 08:48

Worse night with Tracker

<p>After 9 years of being a loyal customer, Tracker has proved they can use hogwash marketing. I put my tracker retreive device in 2007, I was told if I need the location of the car, I must call tracker. On 14 November my brother couldn be located and I called tracker only to be told after 9 years the unit can only be activated if I reprot him missing or car ******. Really?? I learnt my lesson with this campany and I need to stay clear of it cos for 9 year premiums you get such a shody service from a company thats pride itself to be the best. They are not the best as they are expensive for nothing myself and my family can never be safe with Tracker. "To care is to Protect" thats a lie.</p>

0
Replies (2)
Tracker Connect
Tracker Connect's reply14 Nov 2016, 09:16
Official

Good day Thomas ,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a resolution of this matter.

We will revert to you shortly.

Innocentia Maluleke

Tracker Connect

Best regards,

Tracker Connect
Tracker Connect's reply14 Nov 2016, 12:26
Official

Good day Thomas ,

We confirm having made contact with you and discussed the upgrade options we have. Please do not hesitate to contact us for any assistance you may require.

Maroba Kekana

Tracker Connect

Best regards,