JS
Johan S

1 reviews | Active since Nov 2012

05 Jul 2019, 16:36

With customer service like this, it is a question of time before they go down.

I should have read all the complaint about Tracker before I joined them......... pathetic customer service. I joined, only have my account suspended due to some odd R200 owed to the from my past. No communication about this, until I phoned in to query why I am suspended. (by then my account was suspended for a long time already) And In the meantime I am very happy that my brand new car is protected !! What a joke. To try and reason with their customer service is even worse.. I will tell everybody as far as I go about my experience with them ! a Company like this do not deserve to stay in business.

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Replies (1)
Tracker Connect
Tracker Connect's reply05 Jul 2019, 17:12
Official
Good day Johan, 
 We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. 

It is our intent to help you reach a prompt resolution of this matter. 

We will revert to you shortly. 
Kind regards, Tracker Connect