KM
Keaobaka M
1 reviews | Active since Mar 2024
18 Jul 2024, 06:33
What service am I getting?
Their service is non existent but I pay, it's been seven months I am paying but I am not getting any service from them, they refused to fix the device. They said they can't fix it because I am not the one using the car,my husband is. But they are willing to take the money each month. I have no idea how to handle this anymore because it's not my fault that the device isn't working and I never skipped any payment. All I want at this point is to cancel the contract but they are refusing. Basically I am donating R214.52 to tracker. How long am I going to pay?
Helpful (0)
Replies (6)0
Replies (6)
Tracker Connect's replyOfficial
18 Jul 2024, 07:40 Good day
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you.
Tracker Connect
Best regards,
Tracker Connect's reply18 Jul 2024, 07:40
Official
Good day
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you.
Tracker Connect
Best regards,
Tracker Connect's replyOfficial
24 Jul 2024, 08:40Good day
This is to confirm that Tracker has contacted you and assisted.
Thank you
Regards
This is to confirm that Tracker has contacted you and assisted.
Thank you
Regards
Best regards,
Tracker Connect's reply24 Jul 2024, 08:40
Official
Good day
This is to confirm that Tracker has contacted you and assisted.
Thank you
Regards
This is to confirm that Tracker has contacted you and assisted.
Thank you
Regards
Best regards,
KM
Keaobaka M's updateReviewer Update
16 Aug 2024, 05:07I am still waiting for a prove that my account was cancelled, I received an invoice that I didn't understand , of R2000 something, but got the refund of R1287.
If I can get the cancellation letter I will appreciate that.
Thank you
If I can get the cancellation letter I will appreciate that.
Thank you
KM
Keaobaka M's update16 Aug 2024, 05:07
Reviewer Update
I am still waiting for a prove that my account was cancelled, I received an invoice that I didn't understand , of R2000 something, but got the refund of R1287.
If I can get the cancellation letter I will appreciate that.
Thank you
If I can get the cancellation letter I will appreciate that.
Thank you
Tracker Connect's replyOfficial
16 Aug 2024, 07:57Good day
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you.
Tracker Connect
Best regards,
Tracker Connect's reply16 Aug 2024, 07:57
Official
Good day
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you.
Tracker Connect
Best regards,
Tracker Connect's replyOfficial
16 Aug 2024, 08:21Good day Keaobaka ,
We have emailed the confirmation of the cancellation and statement of your account
Thank you
Tracker Connect
We have emailed the confirmation of the cancellation and statement of your account
Thank you
Tracker Connect
Best regards,
Tracker Connect's reply16 Aug 2024, 08:21
Official
Good day Keaobaka ,
We have emailed the confirmation of the cancellation and statement of your account
Thank you
Tracker Connect
We have emailed the confirmation of the cancellation and statement of your account
Thank you
Tracker Connect
Best regards,
KM
Keaobaka M's updateReviewer Update
19 Aug 2024, 09:12I haven't gotten anything, instead I got an email that informs me of the price adjustment to R235.95 as of 15 July.
How is this saying my account has been cancelled?
How is this saying my account has been cancelled?
KM
Keaobaka M's update19 Aug 2024, 09:12
Reviewer Update
I haven't gotten anything, instead I got an email that informs me of the price adjustment to R235.95 as of 15 July.
How is this saying my account has been cancelled?
How is this saying my account has been cancelled?