What CUSTOMER SERVICE???

On 3 December 2019 I submitted my frustrations about Tracker on HelloPeter. A day or two later Tracker phoned me as I was entering a meeting. I requested the lady to phone me back the next morning and she agreed. It is a month later and I have not received your call. I am not surprised that the overwhelming amount of comments about Tracker on this platform is negative. Your service is appalling. Even your Customer Service Department does not do their job. Your job description is essentially captured in your departments name: CUSTOMER SERVICE! If you don't call people back with concerns how do you spend your time at work? You still haven't refunded the money your Creditors Department so diligently (and *******ly) took from my account. Maybe you are not fully aware of this, but your lack of customer service has in all likelihood cost you much more in future customers than the amount you took from me. I would not use your product if I have read all these complaints. I wonder how many other people would feel the same as me...?