What a waste

My sisters car was missing for 6 days when we called Tracker to assist in retrieving it as the person was known to us. They requested a case no. That ended up making us drive to 4 police stations where we eventually got a case no. Then we call tracker after speaking to them all day. I was assisted by Lizelle who then said we must wait until Monday for us to get the location of the car as they refused to activate the device which we pay for every month. The alternative was to open a missing persons case then assist. The detective handling our case was so willing to assist and asked Tracker himself to activate the device so they can go to the location of the car. Minus the fact that we were now worried sick about what has happened to the person with the car, Lizelle made damn sure we know that their lack of help is acceptable and cases like ours are not important enough as the car was not ****** or hijacked. Every one was rude, had a don't care attitude, wasted our airtime with nonsense excuses. Lizelle even made sure that its ok if we cancel as they can gladly assist us. We retrieved the car ourselves. Thanks for nothing Tracker. Definitely not worth paying for