Well done Tracker I applaud your uselessness!!!

So i logged a complained on the 6th July 2018 and today 29th October 2018 i received a message from Tracker that if i do not pay today the next steps will be taken, this after i have send them mails as well as spoke to them on the phone over and over and over to get this matter resolved. This is the mail i send and was read but no response from Tracker. from the first mail at the bottom. Me - " Afternoon Mathebe, Thank you for the feedback however I’m being harassed by your dept. collectors and this is now starting to leave a bad taste in my mouth. I do not understand why the vehicle would be moved from a personal account to a business account as it’s my private vehicle? I asked that the tracker be removed and installed into the new vehicle but was advised by your agents that it was not necessary as the one I bought already had a tracker in and this was checked and confirmed by your installation center when I took the vehicle to be checked. Someone has not done their job and now you want to hold me liable for this, I’m not concerned about the money but about your principles and ethics that Tracker has shown. I want this resolved A.S.A.P as I will not stand for any further harassment from Norman Bissett!" Tracker- "Good Day Mr. MJ Cartsen, Thank you for your reply, we trust this email finds you well. Please note that I am trying to find the initial lead so that I am able to know who it was you spoke to when this vehicle was loaded under the account number 17516**. This way we will be able to check if the vehicle with the Registration VKK***GP was indeed meant to be cancelled as you advised. Please note that the vehicle VKK***GP is under your personal account and the other with the reg BF**KZGP is under a business account. This would be the reason I was unable to pick the vehicle under your ID number when I was speaking to you. Please note once any other feedback is received I will be in contact with you." Me - "Afternoon Mathebe, Further as per our discussion on my Tracker account below I would like to share the installation certificate that was done on the vehicle that I purchased in August 2012 since I have not received anything from Tracker to date (wonder why). Your agents was advised in 2012 to move the Tracker account from the old vehicle to the new vehicle, I was then issued with a new “Installation and Test Certificate” dated 17-08-2012 for a Hyundai IX35 that I’m still driving to date and this was send to yourselves and to my insurance as the payment was covered by them. Please if this account has not been cancelled I would like you to cancel it with immediate effect as I’m very disappointed and dissatisfied with the service that I have received from Tracker, I can only imagine that if my vehicle was ****** you would have been chasing a silver Mercedes Bens that I have not had for the last 5 -7 years and possibly arresting or even worse shooting an innocent person. This action has also prompted me to re- consider the cancelation of the Tracker Alert/ Retrieve packages that we have on 37 fleet vehicles that I currently have on your Tracker Fleet account. Please get this resolved as a matter of urgency as I will not look kindly on this if I end up with a bad dept. record because of one person in Tracker not doing their job. Your urgent feedback on this would be appreciated" How awesome is Tracker no wonder they are loosing more and more clients!!!! Please can someone advise me so that i can take the next steps against Tracker?

Ok thank you speak to you in another 6 months when i post something on hellopeter again!