Wasting my Time

I was scheduled to have a tracker installed this morning at 08:30 and now at 09;00 I am still waiting for them to make an appearance. How does this company schedule appointments?/ Definitely not very professional as why does the client have to wait?? And requesting to speak to someone in charge is also impossible as the operators first need to verify your credentials Really?

Talk about wasting your time and frustrating but the client gets absolutely no assistance or anybody that is able and capable of helping!!

Is that a company ordinary South Africans truly want to do business with? Imagine the time wasting when you are in need of emergency assistance or worse immediate HELP!!

You should re-assess your procedures as the are totally useless and unprofessional in my opinion!!