BR
Bruce R

1 reviews | Active since Jul 2020

04 Jan 2021, 08:32

Warning: Dont do business with Tracker Connect

Tracker continues to Debit my account with no validation. My account has been prepaid for the next 3 years and on 2 jan 21, My account has been debitted for R300 with no reason, no email and no notification. This is unaccetable as my account is fully paid. Please cancel my services with immediate affect and refund me all prepaid money. I have have numerous emails, and comunication with you and you blatanty disregard this. Its time the Ombudsman need to step in and check whats happening with your company as clearly your'll have no idea whats happening!!!!

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Replies (2)
Tracker Connect
Tracker Connect's reply05 Jan 2021, 11:37
Official
Good day Bruce R

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.                              It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect 

Best regards,

Tracker Connect
Tracker Connect's reply05 Jan 2021, 14:50
Official
Good Day, 

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.    We would like to take this opportunity to thank you for doing business with our Company.  If there is absolutely anything else we can help you with, please feel free to contact us at any time. 

Best regards,