LR
LEONARDIA R

1 reviews | Active since Jul 2023

26 Jul 2023, 11:04

Very very bad service!

Pathetic service and experience with Tracker. I've been paying the whole time for a unit that was not in a working mode. Tracker held me liable up till today for something which does not work until I've canceled it! They make the cancelation for end of July 2023 to get the last premium out of me.

I would never ever recommend them to someone else, neither do business with them again!

0
Replies (4)
Tracker Connect
Tracker Connect's reply26 Jul 2023, 11:42
Official
Good day LEONARDIA ,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. 
 
It is our intent to help you reach a prompt resolution of this matter.
 
We will revert to you shortly

Tracker Connect
LR
LEONARDIA R's update26 Jul 2023, 17:50
Reviewer Update
I've requested them to come and remove their united from my car which is not working and they referred me to a fitment centre and also informed me that I'll have to pay n fee of R 395.00.
From worst to bad😯...
Tracker Connect
Tracker Connect's reply27 Jul 2023, 09:39
Official
Good day LEONARDIA ,

Tracker has been trying to call you but we are unable to reach you.

An sms with our contact details was also sent to you.

For further assistance please advise the time we can call you at alternately please use the number provided.

Tracker Team
Tracker Connect
Tracker Connect's reply31 Jul 2023, 11:44
Official
Good day Leonardia,

Kindly note that Tracker will no longer attempt to contact you with regards to your request, based on the following reason: Maximum Contacts Reached.

Please refer to the message we have sent you for further assistance.

Tracker Team