TM
Tebogo M

1 reviews | Active since Jun 2018

30 Jan 2026, 10:05

VERY SAD CLIENT

I had 2 cars registers in Tracker, one vehicle was involved in an accident and was written off. I called tracker to cancel the unit on the write off car, and I was told my contract expires end of September and that I can’t cancel it alternately I pay R1450 cancellation fee which I can not afford and I request to pay the cancellation fee on arrangement and my request was declined. I can’t afford to pay for something that is null and void. I am so disappointed that I even want to cancel the whole subscription

0
Replies (2)
Tracker Connect
Tracker Connect's reply30 Jan 2026, 10:08
Official
 Good day Tebogo Mhlanga,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect 
Tracker Connect
Tracker Connect's reply30 Jan 2026, 15:01
Official
Good day, 

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.   

We would like to take this opportunity to thank you for doing business with our Company. 

If there is absolutely anything else we can help you with, please feel free to contact us at any time. 

Tracker Connect